Insurance Advice Technical and Support Tools

AIA – Tech Support and Technical Resources

AIA offers a number of resources to support advisers providing insurance advice through the Business Growth Hub.

AIA Technical Support
Do you have a technical question about an advice strategy? Do you need to find technical resource material? Whether it’s simply working through the pros and cons of having insurance inside or outside super, or optimal structuring for taxation or asset protection, AIA is able to assist contact their technical team via email tece@aia.com.

Business Growth Hub

ClearView – Business insurance guides and online education videos

ClearView offers a number of resources to assist with Insurance Advice:

MLC/Acenda – Technical Support, tools and online education videos

MLC provides a number of tools to advisers to support Insurance Advice.

Tools

Life insurance webinars and videos

Technical Insurance Support

TAL – Education for Advisers/PY Adviser and Technical Support

We’re focused on making it easier to do business with us. These are just some of the ways we can help you in 2025.

MAKING IT EASIER TO STAY READY
Download the new TAL Risk Academy 2025 Course Guide and stay ready for tomorrow with practical, topical courses focusing on what the adviser community has told us you need.
Note: If you haven’t logged in to TAL Risk Academy in the last 12 months, you’ll need to set up a new user account to access all the features of the platform. Log in Now.

MAKING IT EASIER WITH COMPETITIVE PRODUCTS
Accelerated Protection has been in market for 15 years and remains consistently competitive, with premiums designed to be more affordable for more of your clients over the long-term.

MAKING IT EASIER TO DO BUSINESS
We have made further enhancements to our real-time alteration quote tool to help you create a more efficient advice business, so you can focus on what matters most: supporting your clients. Login to TAL to start a quote.

MAKING IT EASIER TO SUPPORT YOUR CLIENTS
With TAL Health Sense just two simple questions are all you need to offer your clients a lifelong¹ discount of up to 15% off their Life, TPD and Critical Illness premiums².

Clients with TAL Health Sense retain their policies longer than those without³, which is great news for you and your clients.

What do you want to achieve in 2025? Reach out to your local BDM and find out how we can help you get there.

Disclaimers:

  1. Assumes the policy owner makes no changes to the policy, benefit types or amounts, and that the policy or any benefits have not ended (e.g after payment of a claim or the expiry of a benefit).
  2. A maximum 15% Health Sense discount applies to non-smokers meeting the BMI criteria that hold 4 benefit types (Life; Critical Illness; TPD and Income Protection (IP)) and meeting minimum sum insured amounts for all benefit types. Lower discounts will apply for other benefit combinations and smokers. More information is available on request from TAL.
  3. Based on TAL Lapse Rate Rolling 12-month report showing average lapse rate, extracted 24 February 2025.

TAL Life Limited ABN 70 050 109 450 AFSL 237 848 is Dai-ichi Life Group Company.

Zurich – Education and Pre-assessment tool kit

FREE access to Zone Education
Zurich’s online learning hub, with a range of live and on demand content. Click here for information on how to register for Zone Education.

This portal is available to advisers and support staff alike. For advisers, the great news is that if they have ever written a Zurich or OnePath policy, they are already registered for zone – their log in details are one in the same for the Adviser Portal and Zone Education.

One of the most powerful things about Zone education is that there is a large portion of the content that has been CPD accredited to compliment the plans you have in place to meet your annual CPD requirements.

FREE and completely customisable pre-assessment form
A reflexive question preassessment form for advisers that is completely product agnostic and customisable in an advisers own branding. Zurich works with your advisers on the benefits of pre-assessing their customers to weed out tyre kickers and also obtain the best terms for your clients, without the fear of the outcome changing after submission, from not asking the right questions.

In order to access the template, head to www.zoneeducation.com.au Once there, type ‘pre-assessment’ into the search bar. Alternatively, head to Tools > resources > Pre-assessment tool. Alternatively click on “tools and resources”.

The cost of Care Whitepaper
This is the second iteration of the Whitepaper that was first launched in 2018. It provides advisers with a world of facts and figures that they can incorporate into their conversations with clients and also use to assist in working out appropriate sums insured. You can also access this research via Zone Education.

Risk Philosophy workshops
The aim of these workshops is not to tell advisers what to set their philosophy at – but rather to get a range of advisers in a room to discuss what their philosophy is as well as challenge the thought process behind each decision; thus, giving each adviser confidence that they have a sounds risk philosophy and, in some cases, there are advisers that don’t have one at all! There is also a session on Zone that compliments this with 4 top advisers from across the country.